Shipping and Delivery
  • At PAKO, we take pride in offering both local and international customers a seamless and reliable delivery experience. Based in the heart of Sri Lanka, we bring the world's finest fashion to your doorstep, whether you're in Colombo or continents away.

  • International Delivery with EMS.

    For our international customers, we've partnered with EMS (Express Mail Service), a trusted and renowned courier service, to ensure your orders reach you swiftly and securely. With EMS, we're able to connect with fashion enthusiasts worldwide, delivering style and elegance right to your location. Delivery Timeframes for International Orders: Standard Delivery: 10 to 20 business days Express Delivery: 5 to 10 business days Please note that these delivery estimates are subject to variations due to customs procedures and unforeseen circumstances. Rest assured, we're committed to getting your fashion favorites to you as quickly as possible.

  • Local Sri Lankan Delivery.

    For our valued customers within Sri Lanka, we're delighted to offer an expedited delivery experience. Your fashion choices will be at your doorstep within just 1 to 2 business days. Our local delivery network is designed to ensure you receive your orders promptly, allowing you to enjoy your new outfits in no time.

  • Order Tracking and Notifications.

    We understand the excitement of awaiting your fashion haul, and we're here to keep you informed every step of the way. Once your order is dispatched, you'll receive a tracking number that enables you to monitor your package's journey. Regular email notifications will also keep you updated on important delivery milestones.

  • Shipping Costs.

    Shipping costs are calculated based on factors such as your location and the weight of your order. To provide transparency, the applicable shipping fee will be displayed during the checkout process. We're dedicated to offering competitive shipping rates while maintaining the excellence you deserve.

  • Customs and Duties.

    International orders may be subject to customs duties, taxes, and fees upon arrival in your country. These charges are determined by your local customs authorities and are beyond our control. Familiarizing yourself with your country's customs regulations will help ensure a smooth delivery process.

  • Get in Touch.

    Should you have any questions about international or local delivery, shipping rates, or any other queries, our customer support team is here to assist you. Your satisfaction is our priority, and we’re here to provide an exceptional shopping experience.

  • Thank you for choosing PAKO. From the picturesque landscapes of Sri Lanka to destinations worldwide, we’re excited to share our passion for fashion with you. Happy Shopping! Warm regards, The PAKO Team