Need a hand? The PAKO team is here to help — whether it’s a question about an order, sizing, a product, shipping, or a return.
Get in touch
WhatsApp: +94 78 517 5737 — the fastest way to reach us
Email: info@pako.studio
Visit us: 28a, Middle St, Galle 80000, Sri Lanka
We read every message and reply as quickly as we can, usually within one business day.
Find answers fast
Many common questions are already answered here:
- Shipping & delivery — timeframes, international EMS shipping and tracking
- Returns & refunds — how to return or exchange an item
What we can help with
- Order status and tracking
- Sizing and product questions
- Shipping, delivery and customs
- Returns, exchanges and refunds
- Anything else — just ask
For order-related questions, please have your order number ready so we can help you faster.